Privacy Policy

Introduction

Welcome to JsonTranslate ("we", "us", or "our"), accessible at https://jsontranslate.org. This Privacy Policy explains how we collect, use, store, and protect information when you use our online JSON translator, i18n file translation workspace, CLI-related workflows, and related services.

If you do not agree with this policy, please do not use the service.

Information We Collect

• Account information: name, email address, avatar, login method, and account settings.
• Uploaded and pasted content: JSON, Markdown, TXT, project paths, source text, target locale settings, and translation output needed to provide the service.
• Workflow data: translation tasks, job status, usage history, API keys created in the dashboard, and CLI sync metadata.
• Billing data: plan, credits, transactions, and payment status handled through third-party payment processors. We do not store full card numbers.
• Technical data: IP address, browser, device, pages viewed, logs, errors, and security events.
• Support communications: messages you send to [email protected] or through support channels.

How We Use Information

• Provide, secure, and improve translation workflows.
• Process uploaded files and generate requested translations.
• Preserve project paths, task history, and multilingual output.
• Manage accounts, credits, subscriptions, invoices, and support.
• Detect abuse, prevent fraud, and protect service reliability.
• Send service, security, billing, and product notices.

Uploaded Files and Translation Content

Files and text you upload are processed to perform the translation tasks you request. We may store source files, translated results, task metadata, and export packages for a reasonable period so you can review, download, or sync results.

We do not claim ownership of your source content or translated output. We do not use your private uploaded content to train AI models unless you give explicit permission.

Sharing

We do not sell personal information. We may share limited data with service providers that help operate the product, such as hosting, storage, authentication, payment processing, email, analytics, translation/model providers, and customer support.

We may also disclose information when required by law or to protect users, the service, or the public.

Security

We use reasonable technical and organizational safeguards to protect information. No online service is completely secure, so please avoid uploading secrets, credentials, private keys, or regulated sensitive data unless you are sure the workflow is appropriate for your use case.

Your Choices

You may request access, correction, deletion, or export of your account information by contacting [email protected]. Some records may be retained where required for security, billing, legal, or operational reasons.

Contact

For privacy questions, contact [email protected].